Privacy Policy

Introduction

At AlpineKnowledge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, enroll in courses, or engage with our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you visit our website, sign up for a course, or contact us, we may collect certain types of personal and non-personal information. This may include your name, email address, phone number, payment details, and any other information you provide voluntarily. We also collect usage data such as your IP address, browser type, device information, and pages visited to improve our services.

How We Use Your Information

The information collected is used to provide and improve our services, process course enrollments, communicate with you, and enhance your learning experience. We may also use your data for customer support, marketing, analytics, and security purposes. Your personal data will never be sold or shared with third parties for their own marketing purposes.

Data Collection by Google Ads and Bing Ads

We use Google Ads and Bing Ads to provide relevant advertisements and track the effectiveness of our marketing campaigns. These platforms may collect data through cookies, tracking pixels, and similar technologies to analyze user behavior, measure ad performance, and deliver targeted content. The information collected may include browsing activity, device identifiers, and interaction with advertisements.

If you wish to limit data collection by Google Ads and Bing Ads, you can adjust your browser settings, manage cookie preferences, or use opt-out tools provided by these platforms.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how users interact with our site, personalize content, and improve functionality. You can manage cookie preferences through your browser settings or disable cookies, but doing so may affect website performance.

Data Security and Protection

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. Our security practices include encryption, access controls, and secure data storage. While we strive to maintain a high level of security, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

Third-Party Services

We may use third-party service providers for payment processing, analytics, and marketing purposes. These third parties have their own privacy policies, and we encourage you to review them. While we work with trusted partners, we are not responsible for their data practices.

User Rights and Choices

You have the right to access, update, or delete your personal data at any time. If you wish to request changes to your information or have concerns about how your data is used, you can contact us directly. You may also opt out of marketing communications by following the unsubscribe instructions in our emails.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information, we will take steps to remove it from our records.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us. We value your privacy and are committed to addressing any concerns.